Refund Policy
At holidaysbuzz, we are dedicated to ensuring a transparent and customer-friendly refund process for all our travel services, including flights, hotels, and car rentals booked through HolidaysBuzz.com. This Refund Policy outlines the conditions under which you may request a refund and how such requests are processed.
General Policy
Refund eligibility is determined by the airline, hotel, or car rental company’s specific fare rules and terms at the time of booking.
holidaysbuzz acts solely as a booking agent and does not control or guarantee refund approvals.
Customers are strongly advised to review the refund and cancellation policies of the respective service provider before confirming their booking.
Refund Process
Upon receiving a valid cancellation request, we will initiate a refund request with the airline, hotel, or car rental partner on your behalf.
The approval and amount of refund are subject to the service provider’s refund rules, fare conditions, and cancellation deadlines.
Once approved, refunds are typically processed within 60–90 business days, depending on the airline, hotel, car rental partner, and your financial institution.
holidaysbuzz is not liable for delays caused by airlines, hotels, car rental companies, or payment processors.
Refund Service Fees
A service or processing fee may apply when holidaysbuzz manages communication or documentation for refund processing.
This fee is applicable only if the respective service provider authorizes a refund or waiver.
If the refund request is declined by the provider, any service fee charged by holidaysbuzz will be refunded. However, the original booking fee remains non-refundable.
Non-Refundable Situations
Bookings labeled as “non-refundable” at the time of purchase.
No-shows, late arrivals, or missed check-ins due to passenger or customer negligence.
Disruptions caused by weather conditions, strikes, natural disasters, or other force majeure events beyond our control.
Hotel or car rental providers that specifically prohibit refunds once the booking is confirmed.
Policy Modifications
holidaysbuzz reserves the right to modify or update this Refund Policy at any time without prior notice.
By continuing to use our services after any updates, you acknowledge and accept the revised terms.
Contact Information
For refund inquiries or to initiate a cancellation, please contact our customer service team at info@holidaysbuzz.com or call +1-844-260-7842. Our support hours are Monday to Friday, 9:00 AM – 6:00 PM EST.
Additional Information
This Refund Policy applies to all travel services offered by holidaysbuzz, including flights, hotels, and car rentals. Specific terms and refund conditions may vary by service provider and will be disclosed at the time of booking.
This Refund Policy is effective as of May 27, 2025.